#Tech2EndGBV

“We’re dedicated to making Twitter a safe place for free expression” – Twitter

This post has been curated from information on the Twitter Safety Centre.

Free expression is a human right. Everyone has a voice and the right to use it. On Twitter, you should feel safe expressing your unique point of view with every Tweet – and it’s our job to make that happen.

But sometimes Tweets can cross a line and are abusive or threatening. To keep you safe, we build tools so you can control what you see and who you interact with; work with a community of online safety experts to fight abuse everywhere; and develop and enforce policies to prohibit abusive behaviour.

Twitter’s Safety Principles

On Twitter, you should feel safe expressing your unique point of view with every Tweet. We want everyone to discover a wide variety of voices and perspectives, and for that reason we allow strong opinions and controversial views. So it’s our job to make your experience as safe as we can. But if you do experience abuse or harassment on Twitter, that can jeopardise your freedom of expression. We won’t let Twitter be a place where you are intimidated, harassed, or silenced.

Here are the principles that guide us in creating a culture of trust, safety, and respect.

  1. Twitter stands for freedom of expression for everyone.
  2. We do not take sides. We show sides. Every side.
  3. We treat everyone equally: the same Twitter Rules apply to all.
  4. You have the right to express yourself on Twitter if you adhere to these rules.
Safety Tools on Twitter – click here to view more
  • What you see on Twitter (Mute, Block, Sensitive Media)
  • What others see on Twitter (Protected Tweets, Photo Tagging, Location Services, Account Discovery)
  • Account Security (Strong Passwords, Login Verification, Account Login, Password Resets, Third-Party Applications)
Twitter Safety Partners – click here to find resources and support

Online Safety

  • INACH  INACH unites organisations to promote human rights, respect, and citizenship on the internet. INACH is a Twitter Trust & Safety Council Member.

Child Protection

  • ECPAT ‎@ECPAT‎ an international NGO network solely dedicated to the fight against sexual exploitation of children. The network coordinates research & advocacy to end the commercial sexual exploitation of children.
  • Circle of 6 ‎@circleof6app‎ is a simple tool for students to stay safe and prevent violence before it happens. It provides a mobile way for students to look out for each other on campus when going out for the night. Circle of 6 is a Twitter Trust & Safety Council Member.
  • Inhope ‎@INHOPE_PR‎ is an active and collaborative global network of hotlines addressing illegal online content and child sexual abuse from the Internet via anonymous reports. INHOPE is a Twitter Trust & Safety Council Member.

Hateful Conduct and Harassment

Enforcing the rules – click here to read more

As an open and global platform, Twitter is home to a variety of people, perspectives, ideas, and information. That is why we focus on giving every voice the power to impact the world by helping people see every side of a story as it unfolds.

We have one set of rules for the hundreds of millions of people who use Twitter and the hundreds of millions of Tweets sent every day. 

To view Twitter’s rules please click here.

If you feel that someone has broken a Twitter rule, you can use the report function:

To report a Tweet:

  1. Navigate to the Tweet you’d like to report on twitter.com or from the Twitter for iOS or Android app.
  2. Click or tap the down-arrow icon.
  3. Select Report.
  4. Select It’s abusive or harmful.
  5. Next, we’ll ask you to provide more information about the issue you’re reporting. We may also ask you to select additional Tweets from the account you’re reporting so we have better context to evaluate your report.
  6. We will include the text of the Tweets you reported in our follow-up emails and notifications to you. To opt-out of receiving this information, please uncheck the box next to Updates about this report can show these Tweets.
  7. Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your Twitter experience.

To report an account:

  1. Go to the account profile and click or tap the overflow icon (3 dots) 
  2. Select Report.
  3. Select They’re being abusive or harmful.
  4. Next, we’ll ask you to provide additional information about the issue you’re reporting. We may also ask you to select Tweets from that account so we have better context to evaluate your report.
  5. We will include the text of the Tweets you reported in our follow-up emails and notifications to you. To opt-out of receiving this information, please uncheck the box next to Updates about this report can show these Tweets.
  6. Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your Twitter experience.

To report a List:

  1. Navigate to the Tweet or List you’d like to report on twitter.com or from the Twitter for iOS or Android app.
  2. Click or tap the 3 dots icon.
  3. Select Report.
  4. Select It’s abusive or harmful.
  5. Next, we’ll ask you to provide more information about the issue you’re reporting. 
  6. Once you’ve submitted your report, we’ll send you an email confirming receipt and provide recommendations for additional actions you can take to improve your Twitter experience.

Note: You can report an account that you have blocked or that has blocked you. Go to that account’s profile and click or tap the overflow icon and then select Report.